Contact us
Talk to a Canadian VoIP specialist
Numbers, routing, auto-attendants, fleet dispatch lines — tell us what you need and we will scope it, price it and set it up.
We answer our own phones from Montreal. No offshore call centre, no ticket queue purgatory, and no pressure to sign a three-year contract.
Monday to Friday, 9:00am – 5:00pm ET. Existing customers can also reach us through the client portal.
Reach us directly
support@voipservice.ca
Sales, support and porting requests
855.299.VOIP
855.299.8647 · toll-free across Canada
Montreal, Quebec
Serving businesses nationwide
Mon – Fri, 9am – 5pm ET
After-hours voicemail is monitored
English & Français
Bilingual team
Send us a note
Tell us what you need
Fill in the form and we will come back with a written quote — monthly cost, one-time setup, and exactly what is included. If you would rather talk it through, call us instead.
Quotes within one business day
Usually the same afternoon
No obligation
A quote is a quote, not a contract
Your details stay with us
We never resell contact information
Prefer email? Write to support@voipservice.ca and include your city, how many lines you need, and whether you are porting a number.
Request a quote
Required fields are marked. The more detail you give us, the more precise the quote.
How we help
Four ways to get an answer
Pick whichever is fastest for you. Every route reaches the same Canadian team.
Call us
855.299.VOIP (855.299.8647), Monday to Friday 9am–5pm ET. Best for urgent changes, porting questions and anything you would rather explain out loud.
Email us
support@voipservice.ca for quotes, invoices, routing changes and technical help. Written trail, so nothing gets lost.
Client portal
Existing customers manage numbers, forwarding rules, voicemail and invoices at portal.voipservice.ca, any hour of the day.
Priority fleet line
Taxi, limo and dispatch customers get a direct line and an escalation path for outages that stop cars from getting jobs.
Who you will reach
Straight to the right person
Small team, clear ownership. Here is who handles what and how quickly you should expect to hear back.
| Reason for contact | Best route | Typical response |
|---|---|---|
| New order, quote or bundle pricing | Quote form or 855.299.VOIP | Same business day |
| Porting an existing number | Quote form — choose “Porting” | Assessment within 1 business day |
| Setting up routing, IVR or auto-attendant | support@voipservice.ca | 1 business day |
| Softphone or device configuration | support@voipservice.ca | 1 business day |
| Billing and invoices | support@voipservice.ca | 1 business day |
| Service affecting issue | Call 855.299.VOIP | Immediate during business hours |
| Fleet or dispatch outage | Priority fleet line | Immediate escalation |
| Reseller or partnership enquiry | Quote form — choose “Reseller” | 2 business days |
Fleets & dispatch
Running taxis, limos or delivery drivers?
This is the corner of the market we know best. We already work inside the taxi and dispatch world, so we speak the language: driver privacy, hunt groups, recorded disputes, and a booking line that never rings out.
What to send us
Fleet size
How many vehicles and how many dispatchers
Current setup
Cell phones, a PBX, or an existing dispatch system
Call volume
Roughly how many booking calls per day
Recording needs
Whether you need recordings kept for disputes
Texting
If riders should be able to text the booking line
Rather not type?
Ask us to call you back
Leave a number and a time window. A Canadian specialist will call you — no automated dialler, no script.
Before you write
Common questions
A few things people ask us before they get in touch. If your question is not here, ask it in the form and we will answer it properly.
Ready when you are
Send one message and we will handle the rest — numbers, routing, porting and training.
Canadian owned. Bilingual support. No long-term contracts.