Client portal
Already a customer?
Sign in to your VoIPService client portal to manage numbers, call routing, add-ons, invoices and support tickets — any time, from any device.
Secure sign-in at portal.voipservice.ca · Bilingual support · Mon–Fri 9am–5pm ET
Inside the portal
Everything you need, in one place
Your portal is the control panel for your whole phone system. No support ticket required for day-to-day changes.
Numbers and DIDs
Order new Canadian local or toll-free numbers, port existing ones in, and release numbers you no longer need.
Call routing
Change ring order, forwarding, time-of-day rules and failover destinations yourself in a few clicks.
Auto-attendant
Upload greetings, rebuild your IVR menu and set holiday messages without waiting on anyone.
Call recordings
Search, play back and download recorded calls, and control how long each recording is retained.
SMS and messaging
Send and receive business texts, review threads and manage which numbers are SMS-enabled.
Billing and invoices
Download invoices, update payment details, review usage and add or remove add-ons at any time.
New here
Not set up yet? It takes about a day.
Order online or talk to us first — either way we configure the account, verify your E911 address and hand you a working login before you go live. Porting an existing number takes longer because your current carrier controls the timeline.
Support
Trouble signing in?
Most sign-in problems are a stale password or a portal account that was set up under a different email. We can fix both quickly.
Email us
support@voipservice.ca — include your account number or main phone number and we will reset access.
Call us
855.299.VOIP — Monday to Friday, 9am to 5pm ET. A real person, in Canada, in English or French.
Password resets
Use the reset link on the portal sign-in page first. If the email never arrives, check spam, then contact us.
Communication infrastructure, not just a phone line
Numbers, routing, recording, texting and dispatch tools — managed from one Canadian portal.
No contracts. Canadian support. Cancel any time.